Why Caregiving Matters for Group Benefit Insurers
Nearly 1 in 3 employees today is a caregiver, navigating financial stress, time away from work, and difficult family health decisions. These are the very moments when group benefits matter most — and when employees need more than a claim check
Nearly
1 in 3
Employees
Caregiving isn’t a side issue
—it’s reshaping the disability, absence,
and life insurance landscape
$7,200/year
Average out-of-pocket costs
for family caregivers
(AARP, 2023)
40%
Employees risk losing coverage when caregiving strains finances
(LIMRA, 2023)
6.6 days
Average annual absenteeism
tied to caregiving
(MetLife, 2023)
11%
Productivity decline for employees with caregiving duties
(MetLife, 2023)
(NAC & AARP 2020)
47%
Caregivers report increased anxiety, depression, or mental health strain
20%
Caregivers take leave or reduce hours due to responsibilities
(MetLife, 2023)
Why Partner with Mellie
—it can be a driver of claims, persistency, and customer trust.
Group benefit insurers that respond with real solutions go
beyond transactional protection to deliver lasting value
Caregiving
is no longer
a side issue
Strengthen
Customer
Engagement
Embed caregiving navigation into disability, absence, and life products to stay meaningful in employees’ daily lives
Promote
Healthy
Aging
Help families plan care earlier, extend independence, and
delay costly long-term care utilization
Reduce
Volatility
& Risk
Intervene before crises escalate into extended leave, disability claims, or surrendered policies
Build
Loyalty &
Stickiness
Offer ongoing support
that employees rely on, strengthening customer retention
Differentiate
With
Compassion
Stand out by blending financial protection with human-centered care that reflects modern customer expectations
The Platform for the Caregiving Economy
An end-to-end solution that helps caregivers stay organized, manage care and feel supported
Personalized Care Navigation
-
1:1 expert guidance for eldercare, chronic conditions, and serious illness
-
For family caregivers and self-caregivers
Integrated Digital Platform
-
Shared calendars, medication management, document storage, and care planning tools
-
Accessible 24/7
Content & Community
-
Curated libraries, caregiving education, and peer/expert communities to reduce isolation
Emotional & Practical Relief
-
Guidance that reduces stress and decision fatigue.
-
Reinforces trust in your brand as a long-term partner
Outcomes for Your Business
Reduce Claims Volatility
Caregiver support reduces costly leave/disability events
Increase Productivity
& Reduce Absence
Employees with support stay at work longer and return faster
Strengthen Persistence
Caregiving support reduces financial strain and stress, lowering lapse risk and helping employees keep coverage in place
Support Healthy Aging
Guidance helps employees and families plan proactively, delaying costly long-term care utilization and extending independence
Improve Mental Health Outcomes
Early caregiver intervention lowers stress and anxiety
Drive Product Stickiness
Ongoing caregiving support builds daily relevance, making life, absence, and disability products more integral to employees’ lives