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SUCCESS STORIES
Every caregiving journey is unique — and each one impacts work, well-being, and financial security
Mellie’s services are designed to meet employees
where they are, with specialized expertise and practical solutions that make a real difference
Industry
Biopharmaceutical
US Headquarters
Parsippany, New Jersey
US Employees
~6,100
Building a Culture of Care
“Caring” is a core Teva value, reflected not only in the medicines they make,
but also in how they support employees. Recognizing the need for a more comprehensive caregiver support approach, Teva introduced:
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Circles of Care peer groups for employees
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Targeted webinars & expert education
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Policy enhancements such as paid caregiver leave and flexible work arrangements.
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Mellie's care navigation platform
Mellie helped me and my family with a platform to share information about my mom’s care. We learned a lot about what to expect during
this difficult time.
"
Ann, Teva Employee
Industry
Telecommunications
and Networking
Global Headquarters
Hanover, Maryland
US Employees
~1,800
Canada Employees
~1,600
Caregiving in the Workforce
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In 2023, Ciena noticed a rise in leaves of absence and attrition.
The company wanted to better understand the underlying causes.
Analysis revealed that caregiving responsibilities were a key driver, impacting productivity, engagement, and retention.
While traditional programs like the EAP offered general resources, employees needed more comprehensive, proactive, and personalized support, particularly for chronic or complex family situations like Dementia, Parkinson’s, or ADHD.
When employees feel supported in their caregiving role, they can stay engaged, present, and productive at work. That’s the kind of care culture we’re proud to build at Ciena.
Shannon McCarthy-Bennett,
Senior Benefits Analyst
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