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I Don't Want Help: Refusing to Accept Help

There can be many reasons why someone doesn't see the need to bring additional care into the home. Commonly this is due to denial - denial that they need assistance and that they are no longer independent. However, if the person has dementia or cognitive impairment then the changes in their brain can result in a lack of insight.


Below are some methods for introducing care into your loved one’s life:


  • Be supportive and calm during the conversation.

    • Listen to their reasons and address any fears they raise. 

    • Recognize that what they are feeling is real to them. 

    • Avoid confrontation and listing the reasons they need care.


  • Focus on one step at a time.

    • Break down the larger issue into smaller ones. 

    • Getting them to accept any level of help is a win. Over time you can increase the support. 


  • Turn the focus away from them. 

    • Frame the issue as needing support for yourself or another caregiver. They may be more willing to allow help in the home if the help is for you, not them. 

    • Agree that they don’t need help, but that you would feel better if there was more support. 

    • Let them know that their doctor or another respected person in their life is asking them to do this. 

    • Let them know that this action is actually helping someone else - a friend who needs a job or a program that could use them as a “volunteer.”


  • Say that it is temporary.

    • Ask them to try it for a period of time and let them know they can always stop. 

    • A “temporary” situation may last for years.


  • Identify what is important to them and adapt it to this situation. 

    • What motivated them in the past to change their mind?

    • Is there something they enjoy that they stopped doing? Could they continue to do this with some assistance?


  • Introduce tools, such as reminder clocks, that can help make their daily life easier so that they can manager independently.


  • Use words that appeal to your loved one.  For example, “companion” or  “assistant” instead of “caregiver.”

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Phone: 415-839-9139

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3145 Geary Blvd. #724

San Francisco, CA 94118

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