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Writer's pictureTal Hasson

Proud to be a CMS GUIDE Model Partner

Updated: Jul 29

Mellie announces our support for the new CMS GUIDE model as a partner solution. We are thrilled to bring innovation that empowers family caregivers with tools, resources, and personalized support to improve health outcomes. This milestone underscores our commitment to supporting elder care and family caregivers with our comprehensive concierge care management solution.


What is the CMS GUIDE Model?

The Centers for Medicare & Medicaid Services (CMS) GUIDE Model is designed to enhance care coordination and improve health outcomes for Medicare beneficiaries with dementia. It focuses on integrating care management services, providing personalized care plans, and leveraging technology to support caregivers and healthcare providers.


Mellie's Role in the GUIDE Model

At Mellie, we are dedicated to empowering family caregivers and easing their caregiving journey by providing the tools, resources, and support they need. Our alignment with the GUIDE Model is a testament to our innovative approach and the effectiveness of our solutions.


Here’s how Mellie stands out:


1. Expert Concierge Care Services

Mellie's care team creates a person-centered care plan involving continuous monitoring and ongoing, longitudinal care. Each member is assigned a dedicated professional care coordinator with over ten years of experience in social work, geriatric care management, and gerontology. This personalized support helps members navigate the complexities of elder care. 


2. Personalized Care Planning

Mellie creates comprehensive care plans through a combination of AI and personal review. These plans guide the entire care team, ensuring that every aspect of the patient's needs is addressed.


3. All-in-One Solution

Our concierge care management solution is a central hub for the entire care team, facilitating seamless planning, collaboration, sharing, and communication. Mellie ensures everyone is on the same page with shared calendars, advanced document storage, and HIPAA-compliant messaging.


4. Training and Education

Mellie provides live and recorded training on key elder care topics, ensuring that caregivers are well-equipped with the knowledge they need to provide the best care possible.


5. Comprehensive Medication Management

Mellie offers a 'second to none' medication management solution that helps caregivers and providers ensure medication adherence. It provides proactive notifications and reminders, ensuring caregivers and healthcare professionals can manage medications effectively, efficiently, and safely.


Why Partner with Mellie?

>> Expand Your Services & Increase Revenue

By partnering with Mellie, GUIDE providers can handle more cases and support their care management teams more effectively. Our concierge care coordination and navigation is designed to bring scale to your operations, empowering you to offer a comprehensive solution and generate more revenue.


>> Improve Patient & Caregiver Experience

Mellie’s mission is to support and empower the family caregiver and caregiver, which directly aligns with the GUIDE Model. Mellie’s modern, carefully designed concierge care management solution addresses the unique needs of each caregiving situation. It is individualized, affordable, highly accessible, and available 24/7, promoting a positive experience for patients and their family caregivers.


>> Internal Measurement & CMS Reporting

Mellie supports GUIDE providers by focusing on comprehensive internal data collection and reporting -specifically, quality data, beneficiary and caregiver assessment data, and user engagement and needs assessments. This empowers GUIDE providers to make data-driven decisions, enhance quality of care, and promotes transparency in reporting to CMS.



Explore a GUIDE partnership today!

We are excited to embark on this journey as a CMS GUIDE Model Partner and look forward to working with partners to elevate elder care. Together, we can significantly impact the lives of caregivers and their loved ones.


If you have any questions or want to learn more about how Mellie can support your operations, please get in touch with us at careteam@mellie.com or visit our website at https://www.mellie.com/mellie-guide-model.


Stay tuned for more updates and insights from Mellie as we continue to innovate and lead the way in elder care!

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