Why Mellie
We built Mellie so no family caregiver has to figure it out alone. It pairs experienced Care Coordinators with an app that keeps the whole plan in one place, for families caring for aging parents, children with special needs, or anyone with complex health needs.
Why it matters
Caregiving isn't one big problem. It's dozens of small decisions, made between meetings, usually by someone already stretched thin.
43% of full-time US workers are caregivers (Guardian, 2025).
57.3% of the needs families bring to Mellie fall outside medical care, in-home help and finances. They're about housing, transportation, legal paperwork, equipment and more.
5% of those needs are the caregiver's own. People ask for help for everyone but themselves.
Source: Mellie Caregiver Intelligence Report 2026.
How we got here
Mellie started in 2022 with two friends who wanted to make a more direct difference in people's lives.
Me: I had moved back to Israel from the US to be closer to my parents.
Tal Hasson: He was building assistive mobile technology for people with disabilities.
We started with families. For our first year, we worked directly with family caregivers. That showed us, from the ground up, every issue families deal with, not just the medical ones.
Then we went to work. In 2023, we moved into the employer market. Most caregivers are also holding down jobs, and their employers are well placed to help.
Why the name: Mellie is short for Melissa, from the Greek for honeybee. Bees make life sweeter, and they're among the few animals that care for their family.
How it works
Mellie is part people, part technology. You need both.
A real person. A Mellie Care Coordinator learns your situation and builds a personalized care plan with resources near your loved one.
One place for everything. The Mellie app keeps the plan, documents and to-dos together, and lets siblings and other helpers stay in sync.
Every kind of care. Aging parents, children with special needs, complex health conditions and backup care.
Through work. Families can get Mellie as a benefit from their employer, insurer or health plan. In 2026 we also launched in Canada.
What families get from us: 52% of our work is information and guidance, 40% is referrals and care coordination, and 8% is products and tools.
The bottom line
We built Mellie because caring for someone you love shouldn't mean doing it alone, or doing it on your lunch break. Our job is to take the long list off your plate so you can be there for the person.
Go deeper: Read our 2026 Caregiver Intelligence Report, The Long Tail of Caregiving.
Frequently asked questions
Is there one service that can help me manage my parent's care?
Yes. Mellie is a caregiving support service that brings the many parts of a parent's care into one place. A Mellie Care Coordinator builds a care plan and helps with medical appointments, in-home help, finances, housing, legal paperwork, transportation and more. The Mellie app keeps the plan in one place and lets siblings and other helpers stay in sync.
Does my employer offer help for caregivers?
It's worth asking. Some employers, group benefits insurers and health plans offer caregiving support services such as Mellie as a benefit. Ask your HR or benefits team whether your benefits include Mellie or another caregiving service. With Mellie, you get a Care Coordinator who helps you plan and manage your loved one's care.
What is Mellie?
Mellie is a caregiving support service for families. It pairs experienced Care Coordinators with an app that keeps the care plan, documents and to-dos in one place. Mellie helps families caring for aging parents, children with special needs, or loved ones with complex health needs.
Who can use Mellie?
Family caregivers who get Mellie as a benefit through their employer, group benefits insurer or health plan. Mellie supports caregivers in the US and, since 2026, in Canada.
What kind of help does Mellie give?
A Mellie Care Coordinator learns your situation and builds a personalized care plan with resources near your loved one. Help covers 22 areas of caregiving, from medical care, in-home help and finances to housing, legal paperwork, transportation, equipment and safety. About half of Mellie's work is information and guidance, and 40% is referrals and care coordination.
How is Mellie different from a care manager?
Mellie combines people and technology. A Care Coordinator handles the work, and the Mellie app lets siblings and other helpers share the plan and stay in sync. Mellie also covers every area of caregiving at once, not just medical care.
How do I get started?
Ask your HR or benefits team whether Mellie is part of your benefits, or contact Mellie at hello@mellie.com or mellie.com. The Mellie app is available on the App Store and Google Play.
Zvika Goldstein is Co-Founder and CEO of Mellie.
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